FAQs Covid-19 | Information about the security protocols for the current pandemic.
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COVID-19

Information about current entry requirements to Roatan and steps we're taking to ensure the safety of our guests & staff

Please note that this is not an official travel information page, and that these details may be subject to change

For your arrival

1. Travelers must complete the official online pre-check within 48 hours prior to your flight, which includes an immigration form, health surveillance form, and sworn statement. Travelers must print and carry the confirmation with them. For more details, please see this helpful guide.

2. Travelers who have been vaccinated against COVID-19 must bring their original vaccination card provided by their testing site to present at check-in. Vaccination cycle must be completed (2 doses, or single dose of Janssen) with a minimum of 2 weeks prior to entry.

OR

Travelers who do not meet the vaccination requirement must present a negative result of a PCR or antigen test for COVID-19 conducted within 72 hours of entry. Test results must be printed and hand-carried, in order to be presented at check-in

3. Travelers must comply with biosecurity protocols, including mandatory use of masks, as well as frequent use of hand gel or other disinfectant. Keep your distance as much as possible prior to boarding your flight. If you have any symptoms of illness, cancel your travel plans until you are fully well.


When you depart

1. Travelers are responsible for ensuring they meet the requirements for entering their country of destination*

2. Travelers must comply with biosecurity protocols, including mandatory use of masks, social distancing, and frequent hand sanitization. Temperature checks and shoe disinfection trays at the Roatan airport should also be expected

*For travelers returning to the US: A negative result of a covid test conducted within 1 day of your re-entry to the United States is required. Antigen testing can be performed at the resort by a certified physician, with same-day results on the official paperwork required for travel. Appointments can be scheduled through our front desk 24 hours in advance, and the cost for the test is $65 per person (added to your Barefoot Cay bill)


COVID-19 travel insurance

Travel coverage for Covid-19 is now available from a number of providers. For more information, see this article


Safeguarding the safety and health of our guests and staff

Barefoot Cay is known for its personalized attention to the needs of our guests in regards to every aspect of their stay, and there is certainly no more important consideration than their health, safety, and well-being, as well as that of our team. We have been continuously monitoring the development of COVID-19 in Roatan and the entire world, and have accordingly established biosafety protocols so that our guests feel safe when vacationing with us

Following the guidelines and recommendations of local health authorities, the World Health Organization, and the CDC, our protocols emphasize and reinforce strict hygiene and cleaning practices, as well as physical distancing and use of personal protective equipment (PPE)


Arrival, check-in and check-out

1. Before entering Barefoot Cay, everyone (without exception) will:

- undergo temperature measure tests via infrared thermometer

- walk through a shoe disinfection tray

- be supplied with antibacterial gel for sanitizing hands

2. All persons entering Barefoot Cay (without exception) must wear a mask which covers their nose and mouth; Barefoot Cay personnel are required to wear masks at all times when in public areas of the resort

3. Guests will carry out the check-in and check-out process individually to avoid crowds in the reception area. The reception desk will be disinfected with electrostatic technology and quaternary ammonium based disinfectants always between check-ins and check-outs

4. The person carrying out the check-in / check-out process will use gloves and carry antibacterial gel to disinfect their hands before and after interacting with guests

5. Room keys will be thoroughly disinfected with electrostatic technology and quaternary ammonium based disinfectants upon collection and again before being supplied to new guests

6. All guest registration forms must be completed digitally, and will be emailed to guests prior to their arrival to facilitate express check-in with reduced contact

7. Billing for incidentals will be emailed to guests prior to check-out

8. Credit card authorizations and payment processing will be conducted digitally


Enhancing cleaning and disinfection

- All public areas of the hotel will be disinfected with more frequency, with extra attention to high-touch objects and surfaces

- Antibacterial gel dispensers will be available in public areas such as the reception desk, dive center, restaurant, spa, and pool area

- All public bathrooms will have information explaining the correct way to wash hands

- Guest accommodations will be decluttered from paper products, and information (including menus, guides, and brochures) will be supplied digitally; information on the prevention of COVID-19 will be included in the digital package

- All guest accommodations will be thoroughly cleaned and disinfected before guests check-in, with extra disinfection of the most frequently touched guests room areas such as light switches, door handles, and TV remotes using electrostatic technology and quaternary ammonium based disinfectants

- Housekeepers will wear masks, use gloves, and carry antibacterial gel to disinfect their hands while cleaning guest accommodations

- Linen will be removed avoiding direct contact with the skin and placed in a laundry bag then taken to the laundry facility

- Linen (bedding, tablecloths, towels, etc.) will be separated and washed using the necessary equipment including: commercial detergents, washing temperatures greater than or equivalent to 60 ° C, and commercial dryer

- Scuba diving equipment will be washed following every dive and stored in individual lockers; extra-thorough disinfection of equipment will be conducted between guest uses

- Restaurant service personnel will wear masks and gloves, and will follow the strictest protocols for hygiene and food handling. All food preparation and service areas, as well as utensils, dishes and glassware will be disinfected with commercial-grade and food safe detergent


Physical distancing

- Seating at the restaurant will be limited, with a space of at least 6 feet between tables

- Spaces onboard our dive boats will be limited, with a maximum of 8 divers per boat

- Pool lounges will be arranged with less than 6 feet between pairs


For guests

We recommend that guests also take care of their health and that of their companions, taking into account the following precautions:

- Practice good personal hygiene including constant cleaning of your hands

- Avoid touching eyes, mouth and nose

- Use disinfecting gel or alcohol frequently

- Cover your nose and mouth with the inside of your elbow when sneezing and / or coughing

- Inform our staff immediately if you have symptoms of COVID-19 or require medical assistance

- Wear a mask and maintain a distance of at least 6 feet if possible whenever interacting with Barefoot Cay staff or other guests, or when interacting with the general public if exploring offsite of the resort

Barefoot Cay is constantly monitoring the measures announced by the competent authorities and is ready to follow any additional recommendations and / or measures given at a local, national and international level

In combination with the protocols outlined above, as an “island off an island”, we hope that Barefoot Cay’s seclusion and removal from crowds will provide increased peace of mind and a relaxed vacation for our guests


COVID-19

Information about current entry requirements to Roatan and steps we're taking to ensure the safety of our guests & staff

Please note that this is not an official travel information page, and that these details may be subject to change

  • Special travel requeriments

    • For your arrival

      1. Travelers must complete the official online pre-check within 48 hours prior to your flight, which includes an immigration form, health surveillance form, and sworn statement. Travelers must print and carry the confirmation with them. For more details, please see this helpful guide.

      2. Travelers who have been vaccinated against COVID-19 must bring their original vaccination card provided by their testing site to present at check-in. Vaccination cycle must be completed (2 doses, or single dose of Janssen) with a minimum of 2 weeks prior to entry.

      OR

      Travelers who do not meet the vaccination requirement must present a negative result of a PCR or antigen test for COVID-19 conducted within 72 hours of entry. Test results must be printed and hand-carried, in order to be presented at check-in

      3. Travelers must comply with biosecurity protocols, including mandatory use of masks, as well as frequent use of hand gel or other disinfectant. Keep your distance as much as possible prior to boarding your flight. If you have any symptoms of illness, cancel your travel plans until you are fully well.


    • When you depart

      1. Travelers are responsible for ensuring they meet the requirements for entering their country of destination*

      2. Travelers must comply with biosecurity protocols, including mandatory use of masks, social distancing, and frequent hand sanitization. Temperature checks and shoe disinfection trays at the Roatan airport should also be expected

      *For travelers returning to the US: A negative result of a covid test conducted within 1 day of your re-entry to the United States is required. Antigen testing can be performed at the resort by a certified physician, with same-day results on the official paperwork required for travel. Appointments can be scheduled through our front desk 24 hours in advance, and the cost for the test is $65 per person (added to your Barefoot Cay bill)


  • COVID-19 travel insurance

    • COVID-19 travel insurance

      Travel coverage for Covid-19 is now available from a number of providers. For more information, see this article


  • Safeguarding the safety and health of our guests and staff

    • Safeguarding the safety and health of our guests and staff

      Barefoot Cay is known for its personalized attention to the needs of our guests in regards to every aspect of their stay, and there is certainly no more important consideration than their health, safety, and well-being, as well as that of our team. We have been continuously monitoring the development of COVID-19 in Roatan and the entire world, and have accordingly established biosafety protocols so that our guests feel safe when vacationing with us

      Following the guidelines and recommendations of local health authorities, the World Health Organization, and the CDC, our protocols emphasize and reinforce strict hygiene and cleaning practices, as well as physical distancing and use of personal protective equipment (PPE)


    • Arrival, check-in and check-out

      1. Before entering Barefoot Cay, everyone (without exception) will:

      - undergo temperature measure tests via infrared thermometer

      - walk through a shoe disinfection tray

      - be supplied with antibacterial gel for sanitizing hands

      2. All persons entering Barefoot Cay (without exception) must wear a mask which covers their nose and mouth; Barefoot Cay personnel are required to wear masks at all times when in public areas of the resort

      3. Guests will carry out the check-in and check-out process individually to avoid crowds in the reception area. The reception desk will be disinfected with electrostatic technology and quaternary ammonium based disinfectants always between check-ins and check-outs

      4. The person carrying out the check-in / check-out process will use gloves and carry antibacterial gel to disinfect their hands before and after interacting with guests

      5. Room keys will be thoroughly disinfected with electrostatic technology and quaternary ammonium based disinfectants upon collection and again before being supplied to new guests

      6. All guest registration forms must be completed digitally, and will be emailed to guests prior to their arrival to facilitate express check-in with reduced contact

      7. Billing for incidentals will be emailed to guests prior to check-out

      8. Credit card authorizations and payment processing will be conducted digitally


    • Enhancing cleaning and disinfection

      - All public areas of the hotel will be disinfected with more frequency, with extra attention to high-touch objects and surfaces

      - Antibacterial gel dispensers will be available in public areas such as the reception desk, dive center, restaurant, spa, and pool area

      - All public bathrooms will have information explaining the correct way to wash hands

      - Guest accommodations will be decluttered from paper products, and information (including menus, guides, and brochures) will be supplied digitally; information on the prevention of COVID-19 will be included in the digital package

      - All guest accommodations will be thoroughly cleaned and disinfected before guests check-in, with extra disinfection of the most frequently touched guests room areas such as light switches, door handles, and TV remotes using electrostatic technology and quaternary ammonium based disinfectants

      - Housekeepers will wear masks, use gloves, and carry antibacterial gel to disinfect their hands while cleaning guest accommodations

      - Linen will be removed avoiding direct contact with the skin and placed in a laundry bag then taken to the laundry facility

      - Linen (bedding, tablecloths, towels, etc.) will be separated and washed using the necessary equipment including: commercial detergents, washing temperatures greater than or equivalent to 60 ° C, and commercial dryer

      - Scuba diving equipment will be washed following every dive and stored in individual lockers; extra-thorough disinfection of equipment will be conducted between guest uses

      - Restaurant service personnel will wear masks and gloves, and will follow the strictest protocols for hygiene and food handling. All food preparation and service areas, as well as utensils, dishes and glassware will be disinfected with commercial-grade and food safe detergent


    • Physical distancing

      - Seating at the restaurant will be limited, with a space of at least 6 feet between tables

      - Spaces onboard our dive boats will be limited, with a maximum of 8 divers per boat

      - Pool lounges will be arranged with less than 6 feet between pairs


    • For guests

      We recommend that guests also take care of their health and that of their companions, taking into account the following precautions:

      - Practice good personal hygiene including constant cleaning of your hands

      - Avoid touching eyes, mouth and nose

      - Use disinfecting gel or alcohol frequently

      - Cover your nose and mouth with the inside of your elbow when sneezing and / or coughing

      - Inform our staff immediately if you have symptoms of COVID-19 or require medical assistance

      - Wear a mask and maintain a distance of at least 6 feet if possible whenever interacting with Barefoot Cay staff or other guests, or when interacting with the general public if exploring offsite of the resort

      Barefoot Cay is constantly monitoring the measures announced by the competent authorities and is ready to follow any additional recommendations and / or measures given at a local, national and international level

      In combination with the protocols outlined above, as an “island off an island”, we hope that Barefoot Cay’s seclusion and removal from crowds will provide increased peace of mind and a relaxed vacation for our guests